City of Upper Arlington, Ohio

Property Maintenance Division

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The City's Property Maintenance (Code Compliance) Division works with residents, businesses and contractors to ensure Upper Arlington properties are properly maintained and cared for, with the goal of preserving the community's outstanding physical assets. Property maintenance violations are primarily complaint driven by neighbors, however, the Code Compliance Officer will typically observe additional violations during neighborhood patrols. Commons violations include:
  • High grass and weeds
  • Flaking paint on buildings
  • Illegal temporary signage
  • Excess lighting
  • Trash and debris
  • Noise
The City strives to work with property owners to ensure voluntary compliance is achieved.

Property Maintenance Complaints

The division responds to complaints filed relative to code violations of the Unified Development Ordinance, the Property Maintenance Code, and portions of the General Offenses Code, Streets and Services Code, and Building Code.

Once a complaint has been filed, a case file is opened and an officer conducts an inspection of the alleged violation. If a violation is found to exist, a written Notice of Violation is sent to the owner of the subject property. The notice outlines the specific violation(s) in question, the applicable codes prohibiting such activity, and any corrective measures necessary for compliance.
Trash accumulation
A timeframe for compliance is established indicating when a re-inspection will take place. An officer may issue a deadline extension if:
  • Substantial progress has been made toward compliance
  • Weather conditions make it difficult to correct the violation, or
  • Mitigating circumstances exist that warrant a deadline extension.
Most code violations are brought into compliance quickly. However, there are some instances where violations are not resolved in a timely manner and are therefore subject to penalties. In most cases, violations are subject to a maximum $150 per offense per day. A few violations are classified as fourth degree misdemeanors and are subject to a maximum of $250 and/or a maximum 30 days in jail/offense.

To file a Property Maintenance complaint, you must know the street address of the property in question. The Property Maintenance Division will make every effort to bring code violations into compliance.

Please feel free to contact the City's Code Compliance Officer if you have any questions or would like to file a property maintenance complaint.  Anonymous complaints may be submitted via Viewpoint Cloud, where you will have to make an account in order to submit a request.  You can also upload pictures and keep track of the complaint.