City of Upper Arlington, Ohio

Sanitary Sewers

Sustainable Sewer Solution Project
Following an extensive evaluation of the City's sanitary sewer system, the City has developed a remediation plan called the Sustainable Sewer Solutions Program, with work beginning in 2017. View the video explaining the work that will be performed.

Sanitary Sewer System Explained
The Sanitary Sewer System conveys all potable water from homes and businesses to the Jackson Pike plant for treatment prior to being discharged into the Scioto River. The Sanitary Sewer System is comprised of approximately 143 miles of varying sized pipe and nearly 3,300 manholes. Much of this infrastructure is located in the rear easements which require the Utility Division personnel to have access to back yards in order to perform maintenance and repair.

Manhole Inspection
Each year, the Utility Division inspects sanitary manholes in designated areas to ensure sewer lines are flowing properly, and manholes are visible and accessible. During emergency situations when basements are flooding, it is crucial to be able to locate manholes and have access for equipment. Please avoid piling brush, mulch or other debris over manholes. Since many sewer lines are located in rear easements, fences above or near manholes pose an obstacle. It is suggested that a removable panel or gate be installed if you have a fence which prevents access to a manhole.

Video Inspection
The Utility Division uses closed caption television to identify system failures and pipe conditions. Findings from video inspections serve to develop a preventative maintenance cleaning list and sewer line repair list.

Line Cleaning
The Utility Division has a monthly schedule of sewer lines to be cleaned, developed from known problem areas and video inspection findings.

Line Repair
Repairs to broken sewer lines are made in-house by excavation or using the trenchless method, depending on the severity of the damage.

Manhole Rehabilitation
Each spring and fall, the Utility Division rehabilitates manholes in the older part of the City by spraying a cementitious mortar on the interior walls and applying a rubberized material to the metal casting. This process restores structural integrity and prevents rainwater from entering the sanitary sewer system.

The division monitors grease traps from businesses to ensure they are being properly maintained to prevent grease flowing into the City pipes where it hardens and can cause blockages.

Frequently Asked Questions
What should I do if I have a flooded basement or observe an overflowing sewer?
Call the Utility Division at 583-5385, during office hours of Monday-Friday, 7 a.m. to 3:30 p.m. If you have an after-hours emergency, please call 583-5400. Sewer overflows and backups negatively impact the environment if waste materials enter the storm sewers or water table.

What should I do if I have a sewer odor in my home?
Pour several gallons of water in all basement floor drains, run water in any unused sinks and shower stalls, and flush any unused toilets. These fixtures should have built in traps ("U" shaped pipes), designed to hold water and act as a barrier to prevent sewer gases from entering the home.

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News & Notices

  • Online Utility Bill Payments
    Stormwater and Solid Waste Utility bills are in the mail to UA households. Check here for information about this semi-annual invoice from the City and to pay your bill online.
  • Sustainable Sewer Solutions Project
    Following an extensive EPA mandated evaluation of the City's sanitary sewer system, the City has developed and begun implementing a remediation plan. Design work for 2018 work has started, to include onsite inspections of manholes.
  • Friends of the Lower Olentangy Watershed (FLOW)
    Learn how to support this organization dedicated to keeping the Olentangy River and its tributaries clean and safe for all to enjoy, through public education, volunteer activities, and coordination with local decision makers.
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